KMA will increase your profits! Our debt collection service is the best "ROI" decision you will ever make for your company. KMA's collection services will increase your companies "ROI" by an additional average of 20% to that of your current collection service provider. According to the latest Credit and Collection Industry reports the national average for collection agencies and attorneys liquidating debt portfolios is 22%. KMA has been liquidating its debt portfolios at an average rate of 27.77% over the past 3 years.
KMA clients are given the ability to login to our secured website and with the touch of a few buttons, you have access to the accounts you have placed with us. You can look up account information; edit accounts, upload/download files, run reports, report payments, cancel/return accounts, and much more, all from any PC with Internet access.
KMA utilizes the latest data transfer technology which allows our clients to easily place accounts into collection via disk, email, 128-bit encrypted electronic file transfer, or through our client access web program.
If your office is not equipped to place claims electronically not a problem, we accept account placement the standard way too. Placement can be forwarded by mail or fax. If you have a delinquent account we have a method of placement.
KMA maintains the ability to report all accounts to the credit bureaus on a monthly basis. Each month a computer report is generated and forwarded electronically national credit reporting agencies; Experian, Equifax and Transunion.?Each month new accounts and payment updates are provided to these agencies.
KMA utilizes a very flexible collection software package entitled Debt$Net. This program allows our staff to access your account data via a variety of parameters, and enables the development of many different types of standard and specialized reports based on client need.
Company’s hierarchy always wants to outsource your least collectible accounts, or those you can't collect most economically. This rule seems simple; however, it is one of the hardest principles to live by, especially if you are a business owner or collector. It is hard to admit when it is time to pass the account to another resource because, "you know that if you only had a few more days you would be able to save your company the commissions and collect the balance in full." This thought process is actually costing your business money. The longer you wait for a payment to appear, the less likely you are to collect on the account. The probability of collection diminishes with each passing day. It is not a smart business practice. By identifying the accounts that are least likely to pay and outsourcing them to KMA, you are setting your internal group up for financial success.
Within each strategy there are many considerations such as systems, hiring, budget, etc. You have the delinquent accounts, why invest more time and money to recover them? With KMA, we invest we take the risk. Give us your delinquent accounts and we'll devote the time and the resources to get you the best rate of return available. Remember if "You don't get paid, we don't get you paid." Your exposure is limited. We partner with our clients to maximize their bottom line.
We deliver "first in class" service, improve cash flow and reduce corporate costs. Bottom line we improve your "ROI"
Your company has a job-whether it's manufacturing distribution or providing a service. That is what you and your people are best at. Save time and money with KMA's collection services. We have the technology, workforce and capital to focus on recovering money on your behalf. KMA will do what needs to be done to ethically collect your company's money. You want the money back, and we will get you more of it.
We ensure high customer satisfaction levels in order to retain positive relationships with your debtors. We use proven collection methods.
Your debtors have one point of contact with KMA. Our collections professionals are continually tutored/ trained and are acutely aware of all stalls/tactics used by debtors to avoid paying their debt. They know how to respond and overcome those stalls/tactics used. We understand the psychology of the delinquent debtor. We partner with the debtor to collect your money.
Your debtors can pay their delinquent accounts using checks, check by phone, money order, bank wires and all major credit cards.
